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About Töötukassa


Lisatud 20.10.2013 | Uuendatud 14.10.2021

Eesti Töötukassa was founded in 2001 to administer unemployment insurance benefits. Since May 2019 it also organizes labour market services that help unemployed persons find new employment. Eesti Töötukassa is a quasi-governmental organisation, and a legal person in public law. It performs its activities independently from government, but on the basis of a mission and of operational rules defined by law.

Eesti Töötukassa is directed by a Supervisory Board in which the government is an equal stakeholder together with representatives of employers and of employees.

The institution has but one legal name – Eesti Töötukassa. The official translation of that name is “Estonian Unemployment Insurance Fund”.

The key responsibilities of Eesti Töötukassa are:

  • Provision of Active Labour Market Measures (ALMPs)
  • Payment of unemployment and work ability benefits and compensations
  • Work capability assessment.

The strategic goals for the upcoming years are:

  • Reducing unemployment and the duration of unemployment and supporting sustainable employment
  • Supporting structural changes in the economy
  • Increasing labour supply
  • Increasing cost-effectiveness

The clients of Eesti Töötukassa are jobseekers, employees and employers as well as young people aged 7-26.

Eesti Töötukassa implements policies that are set at a political level, and places accents that are relevant to an ever-changing labour market. Yearly Work Plans are implemented on the basis of multi-year Strategy Plans.

The legal basis of the activities of Töötukassa are found in two laws: The Unemployment Insurance Act which describes the unemployment insurance system and the organisation of Töötukassa, and the Labour Market Services and Benefits Act, which contains the provisions concerning job mediation and related services.

Eesti Töötukassa has a two-level structure with one head office and 15 regional offices (with a total of ~30 client service points).

Contact us

If you have already registered with Töötukassa, your job mediation consultant is your preferred contact person.
For general questions, or if you can’t find the right contact person, please call the Töötukassa help line 15501.

Development Plan

The mission of the Estonian Unemployment Insurance Fund is „We support finding work and workers“.

We believe that there is a suitable and valuable job for everyone, which ensures their social inclusion and independent economic coping.

Submitting a claim

If you find that a decision or action of the Unemployment Insurance Fund is in violation with your rights, you submit a claim to the Unemployment Insurance Fund. 


Bänner viib meie töötukassa lehele, kus saate tutvuda Töötukassa tööpakkumistega Bännerile klikates jõuate Tripodi kutsetesti tegemise lehele Clicking on the banner will redirect you to Work and Study website Bännerile klõpsates jõuate Minukarjäär veebilehele Click on the banner and ask a career specialist.  


Töötukassa offices

E-post: info [ä] tootukassa [dot] ee

Skype: tootukassa

Calling from abroad, please use the number +372 669 6513
(E-N 8.30-16.45; R 8.30-15.30, last Friday of the month 8.30-12.30)