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Working with a support person


Lisatud 21.04.2016 | Uuendatud 07.01.2020

If you need additional help and guidance when starting work due to your decreased working ability, we offer the help of a support person.

The support person assists you in adapting to the working life, learning and performing the work assignments, planning and organizing the work and work-related communication.

Support person does not carry out your work assignments for you and does not provide professional education or training. If you need mainly physical assistance, not psychological support or guidance, you cannot use this service. If you need additional help less than 50% of your working time, necessary help is provided by your employer and the service is not provided.

The employer applies for the service from the Unemployment Insurance Fund, and you will be assigned a suitable support person with your input. The support person may be a co-worker or someone suitable from outside of the workplace. The volume of the service is agreed in the contract between the Unemployment Insurance Fund and the service provider and it may be 50%, 75% or 100% of your working time.

The Unemployment Insurance Fund pays the agreement partner for the provision of the service. The fee is based on the hourly rate established in accordance with § 23 (6) of the Labor Market Services and Benefits Act, multiplied by eight and the amount of your working time and the agreed volume of the service. The fee is paid for your working days, according to the report provided by the employer, but for not more than 22 days per month.

To find out about the possibilities of removing barriers to carrying out work arising from a disability or state of health, contact an appropriate Unemployment Insurance Fund office and make an appointment with a case manager. Contact details can be found here: Contact details of Unemployment Insurance Fund offices.

The labour market service provided for individuals with decreased working ability is co-financed by the European Social Fund of the European Union by regulation No. 57 of the Minister of Social Protection and the Minister of Health and Labour of 27 March 2015 on the basis of ‘Provision of labour market services for the target group of work reforms‘.

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