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Working with a support person


Lisatud 21.04.2016 | Uuendatud 23.01.2019

If you need further help and guidance when starting work, we offer the help of a support person.

The support person will provide you with guidance and help if you are having difficulties starting work, fitting in with staff or understanding or carrying out your duties (e.g. due to memory problems), but they will not perform the duties for you.

The service is applied for from the Unemployment Insurance Fund by the employer, and you will be assigned a suitable support person with your input. The support person may be a co-worker or someone suitable from outside of the workplace.

The Unemployment Insurance Fund pays a fee (2.78 euros per hour in 2019) to the support person providing the service.

If your employment or service relationship has been entered into for an unspecified term, your support person can assist you for up to 1,000 hours in the course of one year. An employment relationship that has been entered into for a specified term must last for at least six months. If, upon performing work, you continue to need the guidance of a support person due to decreased working ability after one year, the service may continue to be provided for up to a quarter of your working time per month.

The labour market service provided for individuals with decreased working ability is co-financed by the European Social Fund of the European Union by regulation No. 57 of the Minister of Health and Labour of 27 March 2015 on the basis of  ‘Provision of labour market services for the target group of work reforms.

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Töötukassa offices


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Calling from abroad, please use the number +372 669 6513
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